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Re: IdP discovery - list 'em all?

Chronological Thread 
  • From: "Basney, Jim" <>
  • To: "" <>
  • Subject: Re: IdP discovery - list 'em all?
  • Date: Thu, 1 Sep 2016 22:34:04 +0000
  • Accept-language: en-US
  • Ironport-phdr: 9a23:zv0RLhxfh70q9LXXCy+O+j09IxM/srCxBDY+r6Qd0esQIJqq85mqBkHD//Il1AaPBtqLra8fwLOL+4nbGkU+or+5+EgYd5JNUxJXwe43pCcHRPC/NEvgMfTxZDY7FskRHHVs/nW8LFQHUJ2mPw6a8TWO6mtYAhzlKQt+J/z8HJLJyt66zO274ZbTSwROjz24ZLR0ahKsok+Z4tEfm5djIacpwx3VuT5Sdv9bzHljJXqSmR3748K3+thk6SsG6Nw78MsVG4/zZKI1XPgQLjUjeShh5sfirh/OXCOO4n8dVGIXiVxFDxWTv0KyZYv4riav7rk14yKdJ8CjFb0=

On 9/1/16, 5:03 PM, Tom Barton wrote:
>Jim, do you follow up in some way only if the user's message bounces?
>What do you do?

Since we put our new error page in place:

Aug 18: User A contacts IdP A (R&S). No response.
Aug 25: User B contacts IdP B (!R&S). No response.
Sep 1: Basney follows up with IdP B.
IdP technical contact address bounces.
("The e-mail address you entered couldn't be found.")
Basney tries IdP support contact. Bounces.
("Your message wasn't delivered because the recipient's e-mail
provider rejected it.")
Basney reports bounces to

and takes a break.

Since User B sent the prior email, I had no idea it had bounced.
User B also did not reply to me today.

The error page contains a mailto link that creates a message
with the following template:

To: Technical Contact(s) from Metadata

Subject: Attribute Release Problem for CILogon
Hello, I am having trouble logging on to due to the
Example University Identity Provider (IdP) not releasing all required
attributes as described at Thank
you for any help you can provide.

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