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Re: [Metadata-Support] Did something happen Friday, Sept 15 3-5pm?


Chronological Thread 
  • From: "Hall, Gerry" <>
  • To: "" <>
  • Subject: Re: [Metadata-Support] Did something happen Friday, Sept 15 3-5pm?
  • Date: Fri, 22 Sep 2017 17:57:12 +0000
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For of Shannon Roddy.

1. No proxy but our two IdP’s are fronted by a load balancer with both IdP’s
in backend pool on the F5 loadbalancer. Public VIP is 170.140.125.23
(login.emory.edu).

2. First error entry at 3:04 PM:
10.110.29.20|2017-09-15 15:04:23,139|19806227F8B60BACA9F30207224E186D| -
ERROR [org.opensaml.saml.metadata.resolver.impl.HTTPMetadataResolver:313] -
Metadata Resolver FileBackedHTTPMetadataResolver InCommonMD: Error retrieving
metadata from http://md.incommon.org/InCommon/InCommon-metadata.xml
org.apache.http.conn.HttpHostConnectException: Connect to md.incommon.org:80
[md.incommon.org/163.253.32.9] failed: Connection refused

Last error entry at 7:18 PM:
10.110.29.20|2017-09-15 19:18:11,695|19806227F8B60BACA9F30207224E186D| -
ERROR [org.opensaml.saml.metadata.resolver.impl.HTTPMetadataResolver:313] -
Metadata Resolver FileBackedHTTPMetadataResolver InCommonMD: Error retrieving
metadata from http://md.incommon.org/InCommon/InCommon-metadata.xml
org.apache.http.conn.HttpHostConnectException: Connect to md.incommon.org:80
[md.incommon.org/163.253.32.9] failed: Connection refused

Then shows successful at 7:23 PM
10.110.29.20|2017-09-15 19:23:25,517|19806227F8B60BACA9F30207224E186D| - INFO
[org.opensaml.saml.metadata.resolver.impl.AbstractReloadingMetadataResolver:465]
- Metadata Resolver FileBackedHTTPMetadataResolver InCommonMD: New metadata
successfully loaded for
'http://md.incommon.org/InCommon/InCommon-metadata.xml'
10.110.29.20|2017-09-15 19:23:25,517|19806227F8B60BACA9F30207224E186D| - INFO
[org.opensaml.saml.metadata.resolver.impl.AbstractReloadingMetadataResolver:306]
- Metadata Resolver FileBackedHTTPMetadataResolver InCommonMD: Next refresh
cycle for metadata provider
'http://md.incommon.org/InCommon/InCommon-metadata.xml' will occur on
'2017-09-16T05:23:15.273Z' ('2017-09-16T01:23:15.273-04:00' local time)



On 9/22/17, 1:15 PM,
"
on behalf of Shannon Roddy"
<
on behalf of
>
wrote:

Hi Gerry,

A couple of questions.

- Do you show later in your logs the next time the metadata was
successfully downloaded?
- Is there a proxy configured for 10.110.29.20 or does it just rely on
NAT for external HTTP connections?

Thanks,
Shannon


On 9/21/17 12:12 PM, Hall, Gerry wrote:
> I experienced the same issue with several SP’s for which the source of
metadata is the InCommon aggregate file from about 3:28 PM until about 7:18
PM on this past Friday 15 September. Unfortunately, I was not made aware of
the issue until the next day Saturday by which the issue was resolved. I nor
anyone on my team made any changes nor did we take any corrective action.
Also, as the initial email indicates, the issue only affected SP’s for which
we rely on the InCommon aggregate file for as a source of metadata.
>
> The IdP logs had erros like the following:
>
> 10.110.29.20|2017-09-15 03:27:27,382 - ERROR
[org.opensaml.saml.metadata.resolver.impl.HTTPMetadataResolver:313] -
Metadata Resolver FileBackedHTTPMetadataResolver InCommonMD: Error retrieving
metadata from http://md.incommon.org/InCommon/InCommon-metadata.xml
> org.apache.http.conn.HttpHostConnectException: Connect to
md.incommon.org:80 [md.incommon.org/163.253.32.9] failed: Connection refused
> 10.110.29.20|2017-09-15 03:27:27,382 - WARN
[org.opensaml.saml.metadata.resolver.impl.FileBackedHTTPMetadataResolver:295]
- Metadata Resolver FileBackedHTTPMetadataResolver InCommonMD: Problem
reading metadata from remote source; detected existing cached metadata,
skipping load of backup file
>
> On 9/21/17, 11:47 AM,
"
on behalf of Cantor, Scott"
<
on behalf of
>
wrote:
>
> On 9/21/17, 8:42 AM,
"
on behalf of
"

<
on behalf of
>
wrote:
>
> > I ended up downloading a new InCommon metadata file and
restarting our IdP
> > (since just restarting didn't change anything.) That was around
5pm and
> > appeared to fix it. I was just wondering if I had actually fixed
it, or it
> > was just a coincidence that it started working again.
>
> As a matter of simple functional explanation, you cannot correct a
problem that may exist in your IdP's metadata by changing the metadata your
idP uses. Your IdP doesn't consume its own metadata.
>
> If the problem was in an SP's metadata, then obviously reloading it
and changing the metadata the IdP uses is a very different matter.
>
> What seems more likely is that your system broke in some way and
restarting it corrected that.
>
> -- Scott
>
>
>
>
>
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