Skip to Content.
Sympa Menu

inc-ops-notifications - Re: [InCommon NOTICE] InCommon MDQ metadata retrieval issues for some clients

Subject: InCommon Operations Notifications

List archive

Re: [InCommon NOTICE] InCommon MDQ metadata retrieval issues for some clients


Chronological Thread 
    < Chronological >      < Thread >
  • From: "Nicole Roy" <>
  • To:
  • Subject: Re: [InCommon NOTICE] InCommon MDQ metadata retrieval issues for some clients
  • Date: Thu, 07 Oct 2021 10:06:03 -0600
  • Arc-authentication-results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=internet2.edu; dmarc=pass action=none header.from=internet2.edu; dkim=pass header.d=internet2.edu; arc=none
  • Arc-message-signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector9901; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=sAO0un++5Zyuuozb7pwVjN6G0dfJXn0TFbZSvT/Bdws=; b=kUSM/KLtEAtZbGebEvni3niYkhI4NBHiSIi7NNBPB6sG2OlJzUJ9PFawwIwROSQdfbwb5KV38GQMrC+kbTvD3HSKXoVun8Xwf+zWgt6ULGCahbB84RMdkRxFdiNcY8Av2wRPelYFA6e0DYo5O5I33QwO8P2MMFKLs+8Usbpb+UeURILY7RLU19Q9rs5p2t+L8t2eFhlxW3LjdZMNMCMrOAnSaIDXusCrcMIODuBSDa8QVutezXAZnDC4PGZ2ZvTN903Wo7WwjvOfvYtX8egfT1RUU4TLWjm/R16FltGa7eHDpA7vhyq6zkaQN8w7xDLDThmRdB4RHKm1N+3D+F/wLQ==
  • Arc-seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none; b=OHRcO4qNaHd/z8ctgEvNViBy0JmML5y6zikOlm2R6LLIW6nv355/wiyXLuM1s1JAK93HY8IByqBkyX3X2ffckMiVDcKQYIXDEeLjSwFTtdHxnCfQfGCEPbS6uZwkLGk20fm1itYQG6ViLViyd/DT8/mmKALNZo0KIUm90SjbsgPzphrQlrHLSIQ3VtV8benv905nO484NyPQvk8IdyN/PDSMXPVKSCwEhULTZHM8ytWWdSGLSQUilZuw8PmhyS9om06tk/afmC+A5SJBnaoroNaqETUt+NmNfKMqsHYLpfVO32EzqYiPb4ium9aorUvjZdCNE9syymA1695BfRbgdg==

Update 2020-10-07 10:00 MDT

We have opened a support case with Amazon Web Services with regard to the edge cache locations which appear to be failing:

13.32.208.20
13.32.208.84
13.32.208.58
13.32.208.38

On 7 Oct 2021, at 9:31, Nicole Roy wrote:

As of 9:15 a.m. MDT on October 7, we are able to reproduce the issue and it appears to be isolated to a number of CloudFront servers. We are working to further identify the problem with these distribution points.

Best Regards,

Nicole

On 7 Oct 2021, at 9:06, Nicole Roy wrote:

Hello,

This morning, InCommon operations was notified of some intermittent issues by some metadata clients, in retrieving SAML metadata from https://mdq.incommon.org. We are actively investigating this issue and will share more information when we know more. In the meantime, if you are experiencing issues with the MDQ service, please send email to , including (if possible) detailed information about the client you’re using (SAML software and version), IP address of the client, physical location (approximate), log data if share-able, etc.

Best Regards,

Nicole Roy
Pronouns: She/her/hers
Director of Technology and Strategy
InCommon / Internet2 Trust and Identity Services

Attachment: signature.asc
Description: OpenPGP digital signature


Archive powered by MHonArc 2.6.24.

Top of Page