InCommon Federation Discussions About Online Student Services

[Dean Woodbeck <>]

InC-Student: Notes from 2/19/2010

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Attending

Andrea Beesing, Cornell University
Brendan Bellina, University of Southern California
Steve Edgar, Cornell University
Karen Hanson, University of Wisconsin-Madison
Keith Hazelton, University of Wisconsin-Madison
R.L. Bob Morgan, University of Washington
Mark Scheible, North Carolina State University
Ken Servis, University of Southern California
Renee Shuey, Penn State University
Ann West, Internet2/EDUCAUSE
Dean Woodbeck, Internet2 (scribe)

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Action Items

(AI) Mark will compile a summary of a remote identity-proofing discussion on the 
IdM email list and place the summary on the wiki.

(AI) Dean and Ann will collect the information provided by Keith, Renee and 
Rodney and organize that work on the wiki.

(AI) Ann will add a “remote issues” page to the wiki for this information.

(AI) Ann will develop a questionnaire outline and place it on the wiki.

(AI) Ann will ensure everyone has edit permission at the wiki.

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Survey on Remote Credentialing

The group discussed the outline provided by Ann, Louis and Mark S. concerning 
remote credentialing practices.

Scope – After discussion, it was agreed that the scope should be narrowly 
defined as processes for remote proofing only (not general identity proofing 
practices). It was suggested to leave out the “what will they access?” portion 
of IV.a.1.1.

Method – Best to structure questions to ask about business processes around 
remote credentialing and identity proofing. for example:
        * What process do you go through for credentialing?
        * At what stage does the identity proofing occur.
        * What method do you use for identity proofing?
        * We want to identity the actors (photo ID office? IT?) and the steps

An alternative method would be to pose questions such as;
        * how do you make initial contact?
        * how do you establish the communication channel
        * what are your identity proofing requirements?
        * what do you do with the information?

Challenges Section – This may be best served by an open-ended question at the 
end of the survey.

Audience – AACRAO would be a good resource/audience. Reaching out to a distance 
and/or continuing education group would be productive. It was mentioned that a 
person from WCET is speaking on a the March 11 IAM Online with Mark S; she may 
be a resource.

Another audience to approach – those responsible for remote testing – ensuring 
that the person taking the test is the same as the person taking the class. Some 
third-party companies say they provide this service, and they know it is the 
same person coming back each time, but sometimes that is not bound to the 
student record on campus. It might be helpful to capture the names of the 
third-party vendors schools use for this purpose.

Another issue in this area are students that leave the campus and then return at 
some future time. If there were challenge questions in place when they left the 
institution, they may not remember those questions or the answers. In addition, 
they may have a NetID still in place, but no access privileges in place.

(AI) Mark will compile a summary of a related discussion on the IdM email 
list.

(AI) Dean and Ann will collect the information provided by Keith, Renee and 
Rodney and organize that work on the wiki.

(AI) Ann will add a “remote issues” page to the wiki for this information

(AI) Ann will develop a questionnaire outline and place it on the wiki.

(AI) Ann will ensure everyone has edit permission at the wiki.

Next Call – Friday, March 5 , 2010 – 3 p.m. EST / 2 p.m. CST / Noon PST