InCommon Technical Discussions

[Nick Roy <>]

I suspect many who are on this list are also on the REFEDS list, but for those of you who have not seen this, I pass it along.

Best regards,

Nick Roy
Director of Technology and Strategy, InCommon

-------- Forwarded Message --------

Subject:	[refeds] Enhanced eduGAIN support pilot
Date:	Tue, 27 Jun 2017 16:50:10 +0200
From:	Thomas Baerecke
Reply-To:
To:	,

Hello,


I would like to make you aware, that the GEANT project is providing an 
enhanced eduGAIN support helpdesk as a pilot since spring this year. If 
you have any eduGAIN related support queries (or questions about the 
helpdesk itself), that can't be handled by one single federation 
operator alone, we would be happy to work on them. You can reach the 
helpdesk at **. During the pilot phase, the help desk 
will reply during central European business hours.

We particularly aim at helping federations, identity provider operators 
and service provider operators (both current and future) with rather 
complex eduGAIN related support cases. (We do not provide end-user support.)

Please feel free to share this information with anyone falling into the 
above categories and potentially requiring our help.


Best regards,


Thomas


-- 

SWITCH
Dr. Thomas Bärecke, Trust & Identity
Werdstrasse 2, P.O. Box, CH-8021 Zurich, Switzerland
phone +41 44 268 16 34
https://www.switch.ch